
HMPPS CFO3 focuses on those offenders who have difficulty accessing mainstream services currently available. It offers a through the gate service with focus on preparing for employment and release in custody, followed by training and employment.
CFO3 is currently in over 80 prisons in England and co-located in Probation Offices across England. View the CFO Delivery Map to find CFO services or scroll to the bottom of this page to see who is delivering CFO service in each region.
CFO3 delivery will run until March 2024, then will be incorporated into the CFO Evolution programme.
CFO3 Participants
The focus of CFO3 is to help offenders move towards mainstream provision or into employment by addressing their barriers to work through facilitating access to comprehensive support mechanisms appropriate to their individual circumstance and accessed need.
Our service includes, but are not limited to:
- Core activities – support with ID, CV and Disclosure statements
- Life skills – including financial, organisational, coping and communication skills
- Labour market supportive measures – interview skills, mentoring, self-employment and advice
- Support tailored to each individual
Our participants can typically face the following barriers:
- Unskilled
- Unqualified
- De-motivated
- Drug and/or alcohol issues
- Behavioural issues
- Debt problems
- Accommodation problems
Eligibility for CFO3
- People on Probation
- Those serving a custodial sentence (within 3 years of earliest release date)
- Emphasis is placed on females, ethnic minorities, 50+ and those with a disability
- Not already in paid employment, with a right to work in England and Ireland
- Additional special provision for females, ethnic minorities, 50+ and those with a disability
Contact CFO3
East Midlands - ran by Ingeus
East Midlands – Ingeus
Email: CFO3EM@ingeus.co.uk
Phone: 0207 265 3000
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East of England - ran by Shaw Trust
East of England – Shaw Trust
Email: CFO3EOE@shaw-trust.org.uk
Phone: 01733 979060
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London - ran by Shaw Trust
London – Shaw Trust
Email: CFO3London@shaw-trust.org.uk
Phone: 0800 011 3037
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North East - ran by Ingeus
North East – Ingeus
Email: CFO3NE@ingeus.co.uk
Phone: 0207 265 3000
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North West - ran by Achieve North West Connect (ANWC)
North West (inc. Merseyside) – Achieve NW Connect
Email: help@achievenwconnect.org.uk
Phone: 0151 600 7700
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South East - ran by Ixion
South East – Ixion Holdings
Email: CFO3southeast@ixionholdings.com
Phone: 07808 316224
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South West - ran by Shaw Trust
South West – Shaw Trust
Email: CFO3SWOE@shaw-trust.org.uk
Phone: 07773 082436
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West Midlands - ran by Ixion
West Midlands – Ixion Holdings
Email: CFO3westmidlands@ixionholdings.com
Phone: 07985 911684
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Yorkshire & Humberside - ran by Ingeus
Yorkshire & Humberside – Ingeus
Email: CFO3YH@ingeus.co.uk
Phone: 0207 265 3000
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